2018 Client Satisfaction Survey

2019 Client Satisfaction Survey

2020 Client Satisfaction Survey

2021 Client Satisfaction Survey

Quarterly performance information

Turnaround time is used to measure the organization’s success in providing timely reports. It tracks the amount of time it takes to issue a scientific report following the submission of evidence.

The following charts provide the most current timeframes that scientific Sections will issue reports for certain types of cases/offences. Submitting agencies can expect a report within these time frames. In the event that a report is not received at the submitting agency, please contact the section to determine the status of the submission.

Turnaround time by quarter for 2021/22 fiscal year